How do I send my photo?
Use the order form: drop in your photo, add a reference picture if you have one (for example, a shot where everyone's eyes are open), choose a package or tick the single edits you want, and tell us anything else in the instructions box.
When do I pay?
After you submit, we review your photo and confirm the price, then send you a secure payment link. Nothing is charged when you place your order.
How long does it take?
Most edits are returned within 24–48 hours of payment. Larger or custom requests may take a little longer, and we'll tell you up front.
Will it look edited?
That's the one thing we work hardest to avoid. We retouch by hand and keep faces, skin and fabric true to life, so the result simply looks like the photo you wish you had taken.
What if I'm not happy?
Tell us what to adjust and we'll refine it. Small revisions on the same request are always included.
Which photos can I send?
Pictures from your photographer, phone snaps, scans of old prints. Send the largest, original file you have (not a screenshot) for the best result.
Is my photo private?
Yes. Your photos are used only to complete your order, are never shared or posted, and are deleted on request.